Privacy Policy

Confidentiality
All information is treated with utmost confidence. No information is transferred without the consent of the customer, except when we are required to transfer the personal information to some legal agencies to prevent fraud or any illegal activities.

Storage of information
We store the information the customers provide on the application form on secure servers and secure e-mail form. This protects the information from any unauthorized users, using the information for illegal purposes.

Right to check personal information
The Data Protection Act 1998 enables customers to check their personal information and the uses the information is being put to. The customers can also have a copy of their personal information. Any inaccuracies in the information can be amended on a request from the customer.

Information sharing
No information regarding the personal details of the customer will be transferred to any other company outside the group. Lenders affiliated to the UK-expert-finance may be provided the personal information to choose the best financial product for individual customers.

Credit checks
We undertake credit checks for all our credit products. Licensed credit reference agencies are taken help of to secure information about the credit history of customers. The credit reference agencies that may be contacted are Experian and Equifax. These checks will be recorded by the credit reference agencies. Any lenders who offer credit products in future will go through these credit details, commonly referred to as a credit history.

Debt recovery
A notice of 28 days would be given in case of any default. After that, the credit reference agencies will be informed and this information will be present on the customer’s credit records for a period of 6 years, thus disqualifying him from getting loans and mortgages.
A debt collection agency may recover the debt from the customers. A written notice will be forwarded before taking this step. The services of a tracing agency may be utilized, if we are unable to find the customer.

Storage of communication
The telephone calls and other communication received from the customer may be recorded for future security.

By filling in the application form the customer agrees to abide by our privacy policy.

If the customers feel that there is any shortcoming in our privacy policy, then they are free to intimate us, through telephone, or e-mail. We will be grateful for their response.